Privacy Policy

At Verdora, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described below.


Collecting Personal Information

When you visit Verdora, we collect certain information about your device, browsing behavior, and purchase details to provide you with a smooth and secure shopping experience.

We refer to any information that identifies you as an individual as “Personal Information.”


1. Device Information

Purpose of Collection:
To properly load our website for you and analyze how visitors use our store to improve performance and user experience.

How We Collect It:
Automatically through cookies, log files, tags, and similar tracking technologies.

Information Collected May Include:

  • Web browser type

  • IP address

  • Time zone

  • Cookie data

  • Pages or products viewed

  • Search terms

  • Interaction with the website

This data helps us optimize Verdora’s performance and improve your shopping journey.


2. Order Information

Purpose of Collection:
To process your orders, manage payments, arrange shipping, and communicate order confirmations or updates.

Information Collected Includes:

  • Full Name

  • Billing Address

  • Shipping Address

  • Phone Number

  • Email Address

  • Payment Information

We use this information to:

  • Fulfill your order

  • Deliver your products

  • Prevent fraud

  • Provide customer support

  • Send updates about new products or offers (if you opt-in)


3. Customer Support Information

If you contact us via WhatsApp, email, or contact form, we collect necessary information to assist you efficiently.

This may include:

  • Name

  • Contact details

  • Order number

  • Issue details

This helps us ensure smooth communication and faster resolution.


Sharing Personal Information

We only share your information with trusted service providers necessary to operate our business.

For example:

  • We use Shopify to power our online store and securely process transactions.

  • We may share data when legally required (such as government requests or fraud prevention).

We do not sell your personal information to third parties.


Behavioural Advertising

We may use your information to show you relevant ads or product recommendations.

For example:

  • We use Google Analytics to understand how customers use our website.

  • We may use Facebook, Google, or other advertising platforms to display relevant promotions.

You can opt-out of personalized advertising through your browser settings or advertising platform preferences.


Using Your Personal Information

We use your information to:

  • Offer products for sale

  • Process payments securely

  • Ship and deliver your orders

  • Provide customer support

  • Improve our website performance

  • Send updates about new collections or offers


Data Retention

When you place an order, we retain your information for record-keeping unless you request deletion.

If you would like your data removed, you may contact us anytime.


Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.


Cookies

Cookies are small files stored on your device that improve your browsing experience.

We use cookies to:

  • Remember your cart items

  • Enable secure checkout

  • Save your preferences

  • Analyze website performance

You can disable cookies in your browser settings, but some features of our website may not function properly.


Children’s Privacy

Verdora does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us for removal.


Changes to This Policy

We may update this Privacy Policy from time to time due to operational, legal, or regulatory changes. Updates will be posted on this page.


Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:


📧 verdorapk@gmail.com
📱 WhatsApp: 0315 7752993